Wednesday, September 19, 2007

Kickoff our Group Discussions

Hello all,

Just to kick this off, during our first two sessions, I thought about how my company currently uses new communication technologies for business purposes.

Currently our CEO uses a BLOG to communicate company changes and direction. This is fairly useful, but I really think an email could achieve the same outcome.

Personally, I have used WIKI, http://www.wikipedia.org/, at work on a daily basis. I support 8 production applications and each application has a reoccurring meeting (weekly, bi-weekly, monthly) with all stakeholder leads for each particular application, development, production, support, app support, etc. Each group is responsible to communicate the ongoings or potential impacts to the entire group. Previously the support team would own a MS Word document and needed to follow-up with each team to make modification for each meeting. With the WIKI technology we have a link for each product and everyone in our company can view or make changes to the agenda which is reviewed at our next meeting. This gives everyone the ability to participate, communicate their teams achievements or activities, gives upper management a area to see what each product is doing, and allows my team extra time since we are not tracking down updates and make every one's modifications.

Hope you can share a new communication technology that your company has adopted.